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Spalace offers bathroom products and accessories, including shower essentials, towel storage, sink accessories, bathroom organizers, toilet accessories, bath linens, mirrors, lighting, plumbing accessories, cleaning tools, and bathroom safety products.

We charge a flat shipping fee of $6.90 per order. Any applicable import duties, taxes, customs charges, or brokerage fees for international orders are not included unless stated during checkout.

Orders are generally processed within 1–3 business days, Monday through Friday, excluding public holidays. During busy periods or high order volume, processing may take up to 5 business days.

Estimated delivery after dispatch is generally:

United States: 5–10 business days

International destinations: 10–20 business days

Delivery times are estimates and may be affected by carriers, customs, weather, address issues, or other circumstances outside our control.

Once your order has been shipped, we will send a shipping confirmation email with tracking information when available. Tracking updates may take 2–5 business days to appear after dispatch.

Please email us as soon as possible at glissynugblit@gmail.com. Requests submitted within 12 hours have the best chance of being completed, but changes or cancellations cannot be guaranteed once processing or fulfillment has begun.

Eligible products may be returned within 30 days after delivery. Items must generally be unused, uninstalled, unwashed, and returned with their original packaging, accessories, and components. Please contact us for authorization and return instructions before sending anything back.

Contact us promptly at glissynugblit@gmail.com and include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping label. Please keep all packaging materials until we complete our review.

Please review the product dimensions, mounting method, plumbing connections, electrical requirements, weight capacity, and compatibility details before ordering. Bathroom layouts and fixtures vary, so we recommend measuring your space carefully and consulting a qualified installer when appropriate.

You can contact our customer support team by email:

glissynugblit@gmail.com

We generally aim to respond within 1–2 business days, Monday through Friday.