Legal notice
Legal Notice
Last Updated: July 22, 2026
This Legal Notice applies to your access to and use of spalace.us and to purchases made through the Spalace online store.
By accessing, browsing, or purchasing through our website, you acknowledge the notices, disclosures, and limitations described below.
This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and Your Privacy Choices page.
Nothing in this Legal Notice is intended to exclude, restrict, or waive any right, warranty, remedy, or liability that cannot legally be excluded, restricted, or waived under applicable law.
1. Store Information
Store Name: Spalace
Business Type: Online Retail Store
Main Category: Bathroom Products and Accessories
Official Website: spalace.us
Customer Support Email: glissynugblit@gmail.com
Spalace offers bathroom products and related accessories intended to help customers organize, maintain, furnish, improve, and personalize bathroom spaces.
Email is our primary customer support method. We do not publish a telephone number or physical business address on this page unless such information is accurate, current, and required for the applicable purpose.
2. General Product Information
We make reasonable efforts to provide accurate and useful product information, including:
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Product descriptions
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Images
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Dimensions
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Materials
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Colors and finishes
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Included components
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Capacity and weight limits
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Compatibility details
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Installation information
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Product availability
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Care instructions
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Safety information
However, product information may occasionally contain errors, omissions, or outdated details.
Product appearance or packaging may also vary because of:
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Manufacturer updates
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Supplier updates
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Production batches
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Material characteristics
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Lighting conditions
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Photography methods
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Screen and device settings
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Measurement methods
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Packaging changes
Minor differences that do not materially affect the product’s identity, function, or advertised purpose do not necessarily constitute a defect.
This section does not permit Spalace to supply a materially different product without the customer’s consent or to disregard materially inaccurate product information.
3. Product Images and Included Items
Product images are provided for identification, illustration, and shopping assistance.
Photographs may contain decorative or contextual items that are not included with the purchased product, such as:
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Towels
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Toiletries
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Plants
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Furniture
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Mirrors
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Fixtures
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Faucets
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Tools
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Shelving
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Storage containers
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Lighting
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Installation materials
Only products and components expressly identified in the product description as included form part of the purchase.
Customers should not assume that every object appearing in a lifestyle image is included.
4. Measurements and Bathroom Compatibility
Bathroom products may require careful measurement and compatibility review before purchase.
Customers should verify relevant details, including:
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Product width, height, and depth
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Available installation space
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Door and drawer clearance
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Wall and surface type
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Mounting-hole spacing
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Weight capacity
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Pipe or thread dimensions
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Drain configuration
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Plumbing connections
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Water pressure requirements
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Voltage and plug type
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Electrical requirements
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Fixture compatibility
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Included and required hardware
Measurements should be independently confirmed before ordering, drilling, cutting, modifying, or installing a product.
Spalace does not guarantee that every product will fit every bathroom, wall, fixture, pipe, drain, electrical system, or installation environment unless that compatibility is expressly stated in the applicable product description.
A product that does not fit because of an incorrect measurement, incompatible fixture, undisclosed modification, or failure to review the specifications may be treated as a change-of-mind return under our Return & Refund Policy.
This section does not apply when the product information provided by Spalace was materially inaccurate.
5. Plumbing Products and Water Connections
Certain bathroom products may require connection to a plumbing system.
Customers are responsible for checking:
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Thread size
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Connection type
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Pipe diameter
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Water pressure
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Hot- and cold-water compatibility
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Drain placement
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Local plumbing requirements
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Whether adapters or additional components are required
Plumbing standards and connection types may differ by property, region, and country.
Unless expressly stated otherwise, the purchase of a product does not include plumbing services, installation, adapters, pipes, valves, sealants, tools, or modifications to an existing system.
A suitably qualified plumber should be consulted when professional installation is appropriate.
6. Electrical Bathroom Products
Bathroom environments may expose electrical products to moisture, water, condensation, and grounded surfaces.
Before purchasing or using an electrical bathroom product, customers should verify:
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Voltage
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Frequency
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Plug type
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Power rating
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Water-resistance or ingress-protection rating
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Grounding requirements
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Intended installation area
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Local electrical requirements
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Whether professional installation is required
Do not use an electrical product near water unless it is specifically designed and approved for that environment.
Do not install or use a product that appears damaged, wet internally, incorrectly wired, incompatible, or unsafe.
A qualified electrician should perform electrical work where required.
7. Wall-Mounted and Load-Bearing Products
Wall-mounted bathroom products may require suitable anchors, fasteners, supports, or professional installation.
Wall construction can vary and may include:
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Drywall
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Tile
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Concrete
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Brick
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Stone
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Wood
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Hollow walls
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Waterproof wall systems
Hardware supplied with a product may not be appropriate for every wall type.
Before installation, customers or installers should determine:
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The wall material
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The location of pipes and electrical wiring
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The appropriate fasteners
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The product’s weight
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The intended load
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Whether reinforcement is required
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Whether drilling may damage waterproofing
Spalace is not responsible for damage caused solely by unsuitable fasteners, excessive loading, incorrect drilling, improper wall preparation, or installation contrary to product instructions, except where liability cannot legally be excluded.
8. Glass, Mirrors, Ceramic, and Fragile Products
Some bathroom products may contain glass, mirrors, ceramic, stone, or other breakable materials.
Customers should:
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Inspect fragile products promptly after delivery
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Avoid using cracked, chipped, loose, or damaged products
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Retain packaging when reporting shipping damage
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Use appropriate mounting and handling methods
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Keep broken components away from children and pets
Do not install or use a damaged mirror, glass shelf, ceramic fixture, or other fragile product.
Damage discovered upon delivery should be reported according to our Return & Refund Policy.
9. Moisture, Mold, Rust, and Material Care
Bathroom environments commonly involve humidity, water, steam, soap, cleaning products, and chemicals.
Product durability may be affected by:
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Standing water
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Poor ventilation
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Excessive humidity
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Harsh chemicals
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Abrasive cleaners
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Salt or mineral deposits
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Failure to dry the product
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Damage to protective coatings
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Use outside the intended environment
Customers should follow the applicable cleaning, drying, maintenance, and care instructions.
Terms such as “water-resistant,” “moisture-resistant,” “rust-resistant,” or similar descriptions do not necessarily mean that a product is waterproof, permanently corrosion-proof, or suitable for continuous immersion.
10. Installation and Use
Certain products may require assembly, adjustment, drilling, sealing, plumbing, wiring, wall mounting, or professional installation.
Customers are responsible for:
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Reading product instructions
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Reviewing safety warnings
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Using appropriate tools
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Confirming compatibility
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Following load limits
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Following local codes and regulations
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Testing the product safely after installation
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Obtaining professional assistance when appropriate
Unless expressly stated otherwise, Spalace does not provide:
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Installation
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Assembly
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Plumbing work
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Electrical work
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Construction work
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Wall repair
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Waterproofing
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Removal of existing fixtures
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Disposal services
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Installation certification
Damage, leaks, electrical problems, wall damage, injury, or product failure caused solely by incorrect installation, misuse, incompatible components, unauthorized modification, excessive force, or failure to follow instructions are not considered manufacturing defects.
This notice does not limit liability arising from defective products, materially inaccurate instructions, or matters for which liability cannot legally be excluded.
11. No Professional Advice
Information on spalace.us is provided for general product information and shopping assistance.
It is not a substitute for professional:
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Plumbing advice
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Electrical advice
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Construction advice
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Engineering advice
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Building-code advice
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Medical advice
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Legal advice
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Safety inspection
Customers should consult a suitably qualified professional when a purchase, installation, or use decision requires specialized expertise.
Product information should not be relied upon as confirmation that a product complies with every local building, plumbing, electrical, accessibility, sanitation, or installation requirement.
12. Personal-Care and Hygiene Information
Some products sold through Spalace may relate to personal care, hygiene, bathing, grooming, or sanitation.
Unless expressly stated and legally authorized, product descriptions are not intended to:
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Diagnose a medical condition
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Treat a disease or injury
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Prevent a medical condition
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Replace professional medical advice
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Guarantee a health outcome
Customers should stop using a product and seek appropriate assistance if they experience injury, irritation, an allergic reaction, or another unexpected health concern.
13. Children and Vulnerable Users
Some bathroom products may include:
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Small components
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Plastic packaging
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Cords
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Glass
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Sharp edges
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Magnets
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Adhesives
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Chemicals
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Load-bearing components
Products should be kept away from children and vulnerable individuals where appropriate.
Adult supervision may be necessary.
Unless expressly identified as intended for children, a product should not be assumed to be a toy, child-safety device, or child-care product.
14. Product Safety and Recalls
Spalace seeks to offer products that comply with applicable product safety requirements.
We may:
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Remove a product from sale
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Suspend fulfillment
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Contact affected customers
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Provide safety instructions
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Facilitate a recall or corrective action
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Offer a replacement, repair, refund, or other remedy
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Cooperate with suppliers, manufacturers, platforms, carriers, or authorities
Customers should stop using a product if they receive a recall or safety notice applicable to it.
Any product incident involving injury, fire, electrical shock, serious leakage, breakage, or another significant safety concern should be reported promptly to:
Please include the order number, product information, photographs, videos, and a description of the incident where reasonably available.
15. Product Availability
Product availability may change without prior notice.
Products may be supplied through different manufacturers, suppliers, warehouses, and fulfillment partners.
We may:
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Limit quantities
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Correct inventory information
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Discontinue products
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Cancel unavailable items
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Divide orders into multiple shipments
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Offer an alternative product
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Issue a refund
We will not supply a materially different substitute without customer approval.
If we cannot ship within the stated or legally applicable period, we will provide any notice, delay option, cancellation opportunity, or refund required by applicable law.
16. Pricing and Promotions
Prices, promotions, discounts, and product availability may change before an order is submitted.
We may correct obvious errors involving:
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Prices
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Discounts
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Product descriptions
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Shipping charges
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Inventory
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Technical systems
If a material error affects an order, we may contact the customer, cancel the affected product, cancel the order, or issue an appropriate refund.
We will not charge a higher corrected price without the customer’s authorization.
Promotions may be subject to separate eligibility, expiration, quantity, location, product, and combination restrictions.
17. Orders and Payment
Submitting an order does not guarantee final acceptance or product availability.
An order may be reviewed, restricted, or canceled because of:
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Payment authorization failure
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Suspected fraud
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Incorrect information
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Product unavailability
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Pricing errors
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Shipping restrictions
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Import restrictions
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Quantity limitations
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Legal requirements
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Technical errors
If a paid order is canceled before shipment, the appropriate amount will be refunded to the original payment method.
Payment processing may be performed by third-party payment providers subject to their own terms and policies.
18. Shipping and Delivery
Processing, shipping fees, delivery estimates, tracking, split shipments, international delivery, customs, address changes, lost packages, and delivered-package claims are governed by our Shipping & Delivery Policy.
Shipping and delivery dates are estimates unless expressly identified as guaranteed.
Delays may result from:
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Carrier operations
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Customs processing
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Weather
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Public holidays
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Seasonal demand
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Address problems
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Failed delivery attempts
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Supplier delays
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Events outside our reasonable control
The use of a carrier or fulfillment partner does not eliminate any responsibility that applicable law places on Spalace as the seller.
19. Returns, Refunds, and Order Issues
Returns, refunds, exchanges, damaged products, defective products, incorrect items, missing components, and cancellations are governed by our Return & Refund Policy.
Customers may be required to provide:
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Order number
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Proof of purchase
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Photographs
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Videos
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Packaging information
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Shipping-label photographs
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Product-condition information
Do not send a product to the address shown on the original shipping package unless Spalace confirms that it is an authorized return address.
The original shipping location may belong to a supplier, carrier, warehouse, or fulfillment partner and may not process customer returns.
20. Third-Party Providers
Spalace may use third-party providers for:
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Ecommerce hosting
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Payment processing
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Fraud prevention
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Order fulfillment
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Shipping
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Tracking
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Analytics
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Advertising
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Customer support
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Website functions
Third-party services may experience interruptions, errors, delays, security incidents, or policy changes outside our direct control.
We are not responsible for independent third-party conduct that we do not control, except where the third party acts as our agent or applicable law otherwise makes us responsible.
Third-party providers may have their own terms and privacy policies.
21. Third-Party Brands and Products
Product names, manufacturer names, trademarks, and logos belonging to third parties remain the property of their respective owners.
Their appearance on the website is generally for product identification or compatibility information and does not necessarily indicate sponsorship, partnership, authorization, or endorsement.
Spalace does not claim ownership of third-party trademarks.
Compatibility references must not be interpreted as a guarantee beyond the information expressly stated in the product description.
22. Website Intellectual Property
Unless otherwise stated, content created for or lawfully used by Spalace may be protected by copyright, trademark, and other intellectual property laws.
Protected material may include:
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Store branding
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Logos
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Original text
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Graphics
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Layout
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Design elements
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Photographs
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Videos
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Icons
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Website organization
You may not reproduce, republish, distribute, sell, modify, scrape, or commercially exploit protected Spalace content without authorization, except where permitted by law.
Nothing in this Legal Notice transfers ownership of intellectual property to website users.
23. Intellectual Property Complaints
A person who believes that content on spalace.us infringes their copyright, trademark, or other intellectual property rights may contact:
The notice should identify:
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The protected work or right
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The allegedly infringing material
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The location of the material
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The complaining party’s contact details
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The basis of the claim
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Evidence of ownership or authorization
We may request additional information and may remove or restrict disputed content while reviewing a legitimate complaint.
24. Website Availability and Security
We make reasonable efforts to operate and protect the website, but we do not guarantee that it will always be:
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Uninterrupted
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Error-free
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Free from every harmful component
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Compatible with every device
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Available in every location
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Immune from third-party attacks or failures
Website access may be suspended for maintenance, security, updates, legal compliance, or events outside our reasonable control.
Customers are responsible for maintaining reasonable device, browser, account, and password security.
25. Limitation of Liability
To the fullest extent permitted by applicable law, Spalace and its operators, contractors, service providers, suppliers, and fulfillment partners will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from use of the website or products.
This may include, where legally permitted:
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Lost profits
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Lost revenue
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Lost data
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Missed appointments
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Contractor fees
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Installation costs
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Renovation delays
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Loss of use
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Damage caused by improper installation
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Damage caused by misuse
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Damage caused by incompatible components
To the extent permitted by law, total liability for a claim directly arising from a purchase will not exceed the amount paid for the product or order giving rise to the claim.
These limitations do not apply to:
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Fraud
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Willful misconduct
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Gross negligence
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Death or personal injury where limitation is prohibited
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Defective-product liability that cannot legally be excluded
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Mandatory warranties
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Non-waivable consumer rights
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Any other liability that applicable law prohibits us from limiting
Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, this section applies only to the maximum extent legally permitted.
26. No Guarantee of Legal or Regulatory Suitability
Product availability on spalace.us does not by itself guarantee that the product is suitable for every jurisdiction, property, building, installation, or intended use.
Customers are responsible for checking any locally applicable:
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Building codes
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Plumbing codes
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Electrical codes
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Water-efficiency requirements
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Installation permits
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Accessibility requirements
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Landlord or property-management restrictions
This section does not relieve Spalace of any obligation imposed on a seller, importer, distributor, or retailer under applicable product safety or consumer protection law.
27. Relationship to Store Policies
This Legal Notice should be read together with:
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Terms of Service
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Privacy Policy
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Your Privacy Choices
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Shipping & Delivery Policy
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Return & Refund Policy
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Contact Us page
The more specific policy will generally govern the subject it addresses.
If any provision conflicts with a mandatory legal requirement, the mandatory legal requirement will apply.
28. Severability
If any provision of this Legal Notice is determined to be unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted or severed where necessary.
The remaining provisions will continue in effect.
29. Updates to This Legal Notice
We may update this Legal Notice to reflect changes in:
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Products
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Suppliers
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Website functions
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Fulfillment practices
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Safety information
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Business operations
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Applicable legal requirements
The revised version will be posted on spalace.us with an updated revision date.
Changes will generally apply prospectively and will not retroactively eliminate rights relating to an order already placed.
30. Contact Information
For questions about this Legal Notice, product information, compatibility, installation, or safety concerns, contact:
Spalace Customer Support
Email: glissynugblit@gmail.com
Website: spalace.us
Business Type: Online Retail Store
Main Category: Bathroom Products and Accessories
We generally aim to respond within 1–2 business days, Monday through Friday.
Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high inquiry volume.